Excellent customer service from Orb. Took my wedding ring to be altered yesterday after being told by a big jewellery chain that it couldn't be done. Orb did it the same day and even polished my other ring so it looked good next to it. Wouldn't hesitate to use them again.
Reduction of watch strap. Fast efficient Ann friendly service
Absolutely fantastic shop & excellent customer service. Genuinely lovely people. Thank you for all your help.
Exceptional craftsman... first class service and turn around time.Strongly recommended
Took a gold necklace there to be repaired as a link had broken. When I returned to collect it, it had been chopped into pieces and now in five sections! I was told it was too difficult to repair and they had tried a few times and this is what had happened!! Absolutely unacceptable as I had had it repaired in the past with no trouble at all, surely if you were not sure what you were doing or making it worse you would stop! My favourite necklace is now in bits and irreparable. No apologies given either. Don't trust them with your jewellery if you care about it.
Orb Jewellery is a UK Jewelry Store based in Lymm, North West England. Orb Jewellery is located at 1 The Grove, Lymm WA13 0HW, UK.
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